ISO 9001

ISO 9001 is a Global Quality Management Standard created entirely with the interests of the customer in Mind.

To achieve ISO 9001 certification, ECS was audited against the ISO 9001 Quality Management Standard.

There are 7 Fundamental Management Principles ECS demonstrated to the Auditor to earn our ISO 9001:2019 Certification and they are:

  1. Customer focused business practices
  2. Strong and competent leadership
  3. Meaningful involvement of people
  4. A process driven approach to cleaning and customer service
  5. An improvement-based culture
  6. Evidence based decision making and
  7. Excellence in relationship management

ECS are very proud to hold this accreditation and offer peace of mind to our varied and valued clients.